Refund policy

Last updated: 2026-09-23

The short version

Fourteen days from purchase, no reason needed, whatever you have already cloned. The first version's risk should be mine, not yours.

This policy was published before the first sale, so it could be read before deciding rather than after. It applies to every purchase from the first one.

How to ask

Write to info@secureaikit.com from the address you bought with, or ask Paddle directly — they are the merchant of record and can process it either way. You do not have to explain why, and you will not be asked to.

What happens next

Your access to the private repository is removed, and the licence ends with it. The money goes back to the method you paid with; how long it takes to appear is your bank's business, not ours, and it is usually a few working days.

Anything you already cloned is on your disk and we cannot take it back. We are not going to pretend otherwise: the fourteen days work on trust, and this is a product for developers who can read what they bought.

After fourteen days

The window is a commitment, not a legal ceiling. After it closes, write anyway if something is genuinely wrong: a promise on the site that the kit does not keep is a refund for 120 days from your purchase. That is the outer edge; the fourteen days need no reason at all.

The upgrade

Moving from Personal to Commercial is its own purchase and has its own fourteen days. It is not a button on the pricing page yet: you ask for it by email and we send you the link. Refunding the upgrade puts you back on the Personal licence; it does not cancel it.

Chargebacks

A chargeback — asking your bank to reverse the payment instead of asking us — is treated exactly like a full refund: repository access is removed and the licence ends with it. Note that your bank statement names Paddle, not this site, so a charge you do not recognise is usually this one.

If the chargeback is later reversed in our favour, the money comes back to us and your access does not return by itself. Write to info@secureaikit.com and it is restored by hand. Asking us first is faster than asking your bank, and it does not cost you the access in the meantime.

Your statutory rights

This policy adds to the rights the law gives you, and does not replace them. If you are a consumer in the EU or the UK, you keep whatever your national law gives you regardless of what this page says.

Note that for digital content delivered immediately, the statutory withdrawal period can be lost once delivery begins with your consent. That is exactly why this refund window is offered as a commitment on top: fourteen days, delivered or not.